OVERVIEW

It is DevswithImpact Limited's policy to respect your privacy regarding any information we may collect while operating our website and applications. This Privacy Policy applies to www.devswithimpact.com and all applications provided by DevswithImpact Limited (hereinafter "we", "us", or "our").

We are committed to protecting personally identifiable information you may provide us through our website and applications. This Privacy Policy explains what information may be collected, how we use it, and under what circumstances we may disclose it to third parties. This Privacy Policy applies only to information we collect through our platform and does not apply to information collected from other sources.

By installing our applications or using our services, you acknowledge that you have read and understood this Privacy Policy.

SECTION 1 – INFORMATION WE COLLECT

When you install or use an application provided by DevswithImpact Limited, we collect certain information from your Shopify store as provided by Shopify's API. This includes:

1.1 Store and Account Information

•   Store owner's name and email address

•   Store name, domain, and Shopify plan

•   Billing address associated with your Shopify account

1.2 Store Data

•   Product and order data necessary to enable promotion mechanics within your store

•   App activity data including installation, uninstallation, plan upgrades and downgrades

•   Browser and operating system information used when accessing our application

1.3 What We Do Not Collect

We do not collect your payment method details or your customers' payment information, nor do we have any permission to view or act on such data. We do not collect any personal information belonging to your end customers.

This information is used solely for the purpose of providing app functionality and customer support, including troubleshooting, customisation assistance, and account management. We do not display this information publicly or share it with third parties except as described in this Privacy Policy.

SECTION 2 – HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

•   To provide, operate, and maintain our applications and services;

•   To process your subscription and manage your account;

•   To respond to support requests, queries, and technical issues;

•   To send transactional and service-related communications, such as account notifications, billing updates, and important changes to our services or terms;

•   To monitor and analyse usage patterns in order to improve our platform;

•   To detect and prevent fraud, abuse, or security incidents;

•   To comply with applicable legal obligations.

We do not use your information for marketing or promotional purposes. We will not send you unsolicited marketing emails. Any communications we send will be limited to service-related matters directly relevant to your use of our applications.

SECTION 3 – CONSENT

3.1 How We Obtain Consent

By installing our application and granting the required Shopify API permissions, you consent to our collection and use of your store information as described in this Privacy Policy. We will only use this information for the purposes outlined above.

3.2 Withdrawing Consent

You may withdraw your consent at any time by uninstalling our application from your Shopify store. Upon uninstallation, we will cease collecting new data from your store. You may also contact us at contact@devswithimpact.com to request deletion of any data we hold about you.

SECTION 4 – BILLING AND TRANSACTIONS

All subscription billing is handled through Shopify's billing infrastructure. We do not directly collect, store, or process any payment card or financial information. All payment data is managed by Shopify in accordance with their own privacy policy and security standards.

SECTION 5 – DISCLOSURE OF INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may disclose your information only in the following limited circumstances:

•   Where required by applicable law, regulation, or court order;

•   Where necessary to protect the rights, property, or safety of DevswithImpact Limited, our users, or the public;

•   Where you have violated our Terms of Service and disclosure is necessary to enforce them;

•   To trusted third-party service providers who assist us in operating our platform, subject to confidentiality obligations and only to the extent necessary to perform their services.

SECTION 6 – THIRD-PARTY SERVICES

Our platform may integrate with or link to third-party services. These third-party providers have their own privacy policies governing how they collect and use information. We recommend reviewing their privacy policies before using any integrated third-party services.

Once you leave our website or are redirected to a third-party website or application, this Privacy Policy no longer applies. We are not responsible for the privacy practices of third-party websites or services.

SECTION 7 – DATA RETENTION

We retain your information for as long as your account is active or as necessary to provide our services. If you uninstall our application or request deletion of your data, we will remove your personally identifiable information from our active systems within a reasonable timeframe, unless we are required to retain it by law or for legitimate business purposes such as resolving disputes or enforcing our agreements.

To request deletion of your data, please contact us at contact@devswithimpact.com.

SECTION 8 – DATA SECURITY

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, alteration, or destruction. These measures include secure access controls, encrypted data transmission, and regular review of our data handling practices.

However, no method of transmission over the internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security. You acknowledge and accept this inherent risk when using our services.

SECTION 9 – COOKIES

DevswithImpact Limited's website may use cookies or similar technologies to enhance your browsing experience and to help us understand how our website is used. Cookies are small text files stored on your device by your browser.

We do not use cookies to collect personally identifiable information, and we do not combine cookie data with other personal information to identify you. If you prefer not to accept cookies, you may configure your browser to refuse them, though certain features of our website may not function as intended as a result.

SECTION 10 – CHILDREN'S PRIVACY

Our services are intended for use by businesses and their authorised representatives. We do not knowingly collect personal information from minors. If you believe that a minor has provided us with personal information, please contact us and we will take steps to remove such information promptly.

SECTION 11 – YOUR RIGHTS

Depending on your jurisdiction, you may have certain rights in relation to your personal information, including the right to:

•   Access the personal information we hold about you;

•   Request correction of inaccurate or incomplete information;

•   Request deletion of your personal information, subject to applicable legal requirements;

•   Object to or restrict certain processing of your information;

•   Withdraw consent where processing is based on consent.

To exercise any of these rights, please contact us at contact@devswithimpact.com. We will respond to your request in accordance with applicable data protection laws.

SECTION 12 – CHANGES TO THIS PRIVACY POLICY

DevswithImpact Limited may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy periodically. Your continued use of our services after any changes are posted constitutes your acceptance of the revised policy.

SECTION 13 – GOVERNING LAW

This Privacy Policy is governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes arising in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts of Hong Kong SAR.

SECTION 14 – CONTACT INFORMATION

If you have any questions, concerns, or requests relating to this Privacy Policy, or if you wish to access, correct, or delete your personal information, please contact our us at:

DevswithImpact Limited

Email: contact@devswithimpact.com

Website: www.devswithimpact.com