FREQUENTLY ASKED QUESTIONS
Get all your answers here.
General
What does this app do?
Our app allows you to create a wide variety of promotion and discount rules to offer to your customers. It also includes a customizable widget that you can display on your storefront to highlight your promotions and drive sales.
Who is this app for?
This app is for any Shopify merchant who wants to create flexible and powerful discount promotions beyond the standard Shopify discount functionality. If you want to increase conversions, boost average order value, and run targeted campaigns, this app is for you.
Which platform is this app available on?
Currently, this app is available exclusively on Shopify. Support for additional platforms may be introduced in the future.
Pricing
How much does the app cost?
We offer a variety of pricing plans to suit the needs of different businesses. You can find detailed information about our pricing on our Shopify App Store listing.We offer a variety of pricing plans to suit the needs of different businesses. You can find detailed information about our pricing on our Shopify App Store listing.
Is there a free trial?
Yes, we offer a 14-day free trial so you can experience all the features of our app before committing to a plan.
How can I get help if I have a problem?
You can contact our support team via email or through the support portal in the app's dashboard. We also have a comprehensive knowledge base with articles and tutorials to help you get the most out of our app.
App Installation
How to install the app?
You can install our app directly from the Shopify App Store. Simply click the "Add app" button and follow the on-screen instructions to connect it to your Shopify store.
Do I need to know how to code to use this app?
No, not at all! Our app is designed to be user-friendly and requires no coding knowledge. You can set up complex discount rules and customize your widget through our intuitive interface.
How do I set up my first discount rule?
After installing the app, you will be guided through a setup wizard to create your first promotion. You can also access our detailed documentation and video tutorials from the app's dashboard for step-by-step instructions.
What kinds of discounts can I create?
You can create a wide range of discounts e.g. - % or $ off group discount by order volume - % or $ off group discount by order value - Gift with purchase (GWP) discount based on order volume/ value - Purchase with purchase (PWP) discount based on order volume/ value - mix & match/ create your own bundle - preset bundles - discount based on customer's email domain You can also apply these discounts to specific products, collections, or customer segments.
Can customers use multiple discounts at once?
You have full control over whether discounts can be combined. You can configure each discount rule to be stackable with other discounts or to be exclusive.
Can I limit the use of a discount code?
Yes, you can set usage limits for each discount. You can limit the total number of times a discount can be used, or limit it to one use per customer.
Promotion Rules
How do I set up Volume & Value discounts?
Please refer to this guide here:
How do I set up Gift With Purchase discounts?
Please refer to this guide here:
How do I set up Purchase With Purchase discounts?
Please refer to this guide here:
How do I set up Bundle discounts?
Please refer to this guide here:
How do I set up Customer specific discounts?
Please refer to this guide here:
Storefront
What is the storefront widget?
The storefront widget is a customizable element that you can display on your product pages, cart page, or homepage to promote your active discounts and promotions to your customers.
Can I customize the appearance of the widget?
Absolutely! You can customize the colors, text, and placement of the widget to match your store's branding and design.
Will the widget slow down my store?
We have optimized our app for performance. The widget is designed to be lightweight and will not have a noticeable impact on your store's loading speed.